Virtual Assistant - Technical, Automation and Admin Support for Business Owners

I help coaches, professionals, and small business owners save time, increase profits and spend more time with their clients by automating and streamlining their business processes and administration.

Hello,

I'm Kelly Douglas.
An experienced VA and Online Business Manager, based in north wales.

With over 15 years’ experience as an Operations Manager, I’ve helped more than 100 small businesses launch and grow sustainably. I can help you pinpoint areas in your business that could be automated, streamlined, or even removed, and work with you to create plans that keep everything running smoothly. With the right systems in place, you’ll have the confidence to scale your business effectively.

As DDBS continues to grow, so do the services and expertise I can provide. I also work with trusted associate VAs to make sure you always have access to the best support for your needs.

I know how busy you are, and if you’re anything like me, you want the key points upfront. So click below for the main facts about me at a glance…

Services

Streamlining businesses with smart systems, admin support, and virtual expertise.

I offer a wide range of services, with the aim of making things easier for coaches, course providers and professionals through operational support and automation.

Teaming up with other VAs allows me to cover a lot of ground, and the list I’ve shared below is just the tip of the iceberg. I am insured and any VAs working with me will also hold their own insurances. They also have different skill sets to me, so I benefit from their expertise in areas they specialise in.


    • DBS, ICO and HMRC anti-money laundering supervised
    • Green Belt in Six Sigma and LEAN certified
    • Fully insured, UK-GDPR compliant and UK based
    • Member of the UK Society of Virtual Assistants

 

If you’ve got something specific in mind that’s not mentioned, just give me a call, and we’ll figure it out together.

Outsourcing your tech requirements to a skilled Virtual Assistant provides many benefits beyond simply lightening your workload.

By delegating and automating time-consuming administrative tasks, you gain the time and mental space needed to focus on the core aspects of your business, such as strategy, growth, and client relationships. Here’s how partnering with a Tech VA like me can transform your business:

  • Time to Manage Your Business Effectively: By freeing up hours spent on repetitive or complex tasks, you can dedicate your energy to decision-making and growing your business. You’ll have more capacity to work on what truly matters, whether it’s expanding your service offering, connecting with clients, or developing new ideas.

  • Confidence in Your Technology Solutions: Many business owners feel overwhelmed by the tech tools and systems required to streamline operations. I help implement and optimise these systems so you can trust that your technology works seamlessly behind the scenes, enhancing productivity and efficiency.

  • Reduced Stress and Improved Work-Life Balance: Letting go of admin responsibilities can significantly lower your stress levels, giving you more time to focus on your personal life. This improves work-life balance, helping you feel more in control and less burned out.

  • Reassurance that Your Daily Administrative Tasks Are in Capable Hands: You no longer need to worry about whether the small yet crucial tasks are being handled. From email automation and scheduling to bookkeeping and streamlining workflows, I ensure everything runs smoothly, giving you peace of mind.

In short, outsourcing your tech and admin tasks isn’t just about ticking items off your to-do list; it’s about creating the space to thrive as a business owner. It lets you regain control of your time and focus on leading your business with clarity and confidence.

Why Work With Me

Over 20 Years Of Experience

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Qualified & Certificated

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Bespoke Coaching Programs

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Testimonials

What My Clients Say

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Virtual personal assistant from Los Angeles supports companies with administrative tasks and handling of office organizational issues.